Your First Box

Cut Off Date

You have until the last day of the month to subscribe to receive the following months box. Your first box will be shipped on the 4th of the following month that you subscribed.

Example

If you subscribe on 30th of January, your first box will be shipped a few days later on 4th February.

Billing

Your first payment will be taken on the day you subscribe. From the following month, your direct debit will be taken on the 11th of each month for the next box being shipped. 

If you are purchasing a subscription as a gift, you have the option to turn off the automatic renewal.

Example

Using the above example, if you subscribe on 30th of January your first payment will be 30th January. Your first box which will be shipped a few days later on 4th February. Your subscription will then renew on 11th February for your next box, which will be shipped on 4th March. 

Renewal Notifications

Subscriptions automatically renew on 11th of each month. You will receive a notification that your subscription renewal is approaching, so you don't forget. 

Our subscriptions are 100% flexible. Need to skip a month? Simply skip, or cancel, at anytime by logging into your account. 

You are always in complete control.  

International Shipping  

We ship worldwide from the UK.

Shipping in the UK is free, and there is a small cost for international shipping which is calculated at checkout.

Shipping outside of the UK can take up to 10-16 days. In circumstances of international fulfillment, customs and other delays outside of our control can sometimes occur.

If you want to discuss this in more detail please send us an email to support@my-fitfix.com